Here are the most common reasons for not getting your GPS tracking device online. Follow this guide step by step. If you have problems, contact us what step you get stuck on.


Step 1. Make sure that the following conditions are satisfied


Step 2. Verify that your SIM card works


Step 3. Configure your device to send data to one of the FleetXpo Servers

Read your devices manual or contact the manufacturer for details on how to configure your device.


Step 4. When you try to connect